2009 Cadillac DTS Owners Manual PDF | Page 441

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may
open an investigation, and if it ?nds that a safety
defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your dealer/retailer,
or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to safercar.gov;
or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
7-15

2009 Cadillac DTS Owners Manual Summary of Content

Reporting Safety DefectsReporting Safety Defects to theUnited States GovernmentIf you believe that your vehicle has a defect whichcould cause a crash or could cause injury ordeath, you should immediately inform the NationalHighway Traffic Safety Administration (NHTSA)in addition to notifying General Motors.If NHTSA receives similar complaints, it mayopen an investigation, and if it nds that a safetydefect exists in a group of vehicles, it mayorder a recall and remedy campaign. However,NHTSA cannot become involved in individualproblems between you, your dealer/retailer,or General Motors.To contact NHTSA, you may call the VehicleSafety Hotline toll-free at 1-888-327-4236(TTY: 1-800-424-9153); go to safercar.gov;or write to:Administrator, NHTSA1200 New Jersey Avenue, S.E.Washington D.C., 20590You can also obtain other information about motorvehicle safety from safercar.gov.Reporting Safety Defects to theCanadian GovernmentIf you live in Canada, and you believe that yourvehicle has a safety defect, notify Transport Canadaimmediately, in addition to notifying General Motors ofCanada Limited. Call them at 1-800-333-0510 or write to:Transport CanadaRoad Safety Branch2780 Sheffield RoadOttawa, Ontario K1B 3V97-15