2009 GMC Canyon Owners Manual PDF | Page 125

OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar Hands-Free
Calling that uses minutes to access location-based
weather, local traffic reports, and stock quotes. Press the
phone button and give a few simple voice commands to
browse through the various topics. See the OnStar
Owner?s Guide for more information. This feature is only
available in the continental U.S.
How OnStar Service Works
The OnStar system can record and transmit vehicle
information. This information is automatically sent to an
OnStar Call Center when the OnStar button is pressed,
the emergency button is pressed, or if the airbags or
AACN system deploy. This information usually includes
the vehicle?s GPS location and, in the event of a crash,
additional information regarding the crash that the vehicle
was involved in (e.g. the direction from which the vehicle
was hit). When the Virtual Advisor feature of OnStar
Hands-Free Calling is used, the vehicle also sends
OnStar the vehicle?s GPS location so they can provide
services where it is located.
OnStar service cannot work unless the vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar service
also cannot work unless the vehicle is in a place where
the wireless service provider OnStar has hired for that
area has coverage, network capacity and reception when
the service is needed, and technology that is compatible
with the OnStar service. Not all services are available
everywhere, particularly in remote or enclosed areas, or
at all times.
Location information about the vehicle is only available
if the GPS satellite signals are unobstructed and
available.
The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service at any particular time or place. Some
examples are damage to important parts of the vehicle
in a crash, hills, tall buildings, tunnels, weather or
wireless phone network congestion.
Your Responsibility
Increase the volume of the radio if the OnStar advisor
cannot be heard. If the light next to the OnStar buttons
is red, the system may not be functioning properly.
Press the OnStar button and request a vehicle
diagnostic. If the light appears clear (no light is
appearing), your OnStar subscription has expired and
all services have been deactivated. Press the OnStar
button to con?rm that the OnStar equipment is active.
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2009 GMC Canyon Owners Manual Summary of Content

OnStar Virtual AdvisorOnStar Virtual Advisor is a feature of OnStar Hands-FreeCalling that uses minutes to access location-basedweather, local traffic reports, and stock quotes. Press thephone button and give a few simple voice commands tobrowse through the various topics. See the OnStarOwners Guide for more information. This feature is onlyavailable in the continental U.S.How OnStar Service WorksThe OnStar system can record and transmit vehicleinformation. This information is automatically sent to anOnStar Call Center when the OnStar button is pressed,the emergency button is pressed, or if the airbags orAACN system deploy. This information usually includesthe vehicles GPS location and, in the event of a crash,additional information regarding the crash that the vehiclewas involved in (e.g. the direction from which the vehiclewas hit). When the Virtual Advisor feature of OnStarHands-Free Calling is used, the vehicle also sendsOnStar the vehicles GPS location so they can provideservices where it is located.OnStar service cannot work unless the vehicle is in aplace where OnStar has an agreement with a wirelessservice provider for service in that area. OnStar servicealso cannot work unless the vehicle is in a place wherethe wireless service provider OnStar has hired for thatarea has coverage, network capacity and reception whenthe service is needed, and technology that is compatiblewith the OnStar service. Not all services are availableeverywhere, particularly in remote or enclosed areas, orat all times.Location information about the vehicle is only availableif the GPS satellite signals are unobstructed andavailable.The vehicle must have a working electrical system,including adequate battery power, for the OnStarequipment to operate. There are other problems OnStarcannot control that may prevent OnStar from providingOnStar service at any particular time or place. Someexamples are damage to important parts of the vehiclein a crash, hills, tall buildings, tunnels, weather orwireless phone network congestion.Your ResponsibilityIncrease the volume of the radio if the OnStar advisorcannot be heard. If the light next to the OnStar buttonsis red, the system may not be functioning properly.Press the OnStar button and request a vehiclediagnostic. If the light appears clear (no light isappearing), your OnStar subscription has expired andall services have been deactivated. Press the OnStarbutton to conrm that the OnStar equipment is active.2-43