2009 GMC Canyon Owners Manual PDF | Page 392

Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests you to bring the vehicle for
service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada) and extended powertrain warranty
in both the U.S. and Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled ?Warranty
and Owner Assistance Information? furnished with
each new vehicle provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer?s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used instead of the dealer?s
shuttle service, the expense must be supported
by original receipts and can only be up to the
maximum amount allowed by GM for shuttle service.
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2009 GMC Canyon Owners Manual Summary of Content

Scheduling Service AppointmentsWhen your vehicle requires warranty service, contactyour dealer/retailer and request an appointment.By scheduling a service appointment and advising yourservice consultant of your transportation needs, yourdealer/retailer can help minimize your inconvenience.If your vehicle cannot be scheduled into the servicedepartment immediately, keep driving it until it can bescheduled for service, unless, of course, the problem issafety-related. If it is, please call your dealership/retailer,let them know this, and ask for instructions.If the dealer/retailer requests you to bring the vehicle forservice, you are urged to do so as early in the workday as possible to allow for the same day repair.Courtesy TransportationTo enhance your ownership experience, we and ourparticipating dealers are proud to offer CourtesyTransportation, a customer support program for vehicleswith the Bumper to Bumper (Base Warranty Coverageperiod in Canada) and extended powertrain warrantyin both the U.S. and Canada.Several courtesy transportation options are available toassist in reducing your inconvenience when warrantyrepairs are required.Courtesy Transportation is not a part of the New VehicleLimited Warranty. A separate booklet entitled Warrantyand Owner Assistance Information furnished witheach new vehicle provides detailed warranty coverageinformation.Transportation OptionsWarranty service can generally be completed while youwait. However, if you are unable to wait, GM helpsto minimize your inconvenience by providing severaltransportation options. Depending on the circumstances,your dealer can offer you one of the following:Shuttle ServiceShuttle service is the preferred means of offeringCourtesy Transportation. Dealers may provide you withshuttle service to get you to your destination withminimal interruption of your daily schedule. This includesone-way or round trip shuttle service within reasonabletime and distance parameters of the dealers area.Public Transportation or FuelReimbursementIf your vehicle requires overnight warranty repairs,and public transportation is used instead of the dealersshuttle service, the expense must be supportedby original receipts and can only be up to themaximum amount allowed by GM for shuttle service.7-10